Analysis Of Amy Tans The Joy Luck Club - 1369 Words

A Perspective of the American Dream The Joy Luck Club Was written by 1989 by Amy Tan, a first generation American born in 1952 to immigrant parents. Tan was raised by her mother, who had left kids back in China, and a father, who was a Baptist minister. She grew up in California and attended high school in Switzerland. At the age of 15 her brother and father died of a brain tumor. Tan perceives the American dream in the way that an Asian immigrant would, which would be to pass down what we know so our kids won’t repeat the same mistake and will apply it to their lives. Amy Tan’s The Joy Luck Club tells the story of the hopes and dreams of immigrant mothers and their first generation daughters in America. June is the daughter of Suyuan, who†¦show more content†¦Then Ying-Ying had married a man who was ruthless, who married another woman and hurt her, she took the only thing that she could, their baby, and left him. Lena had been in an unstable relationship with Harold Livotny where he controlled it, but from her mother she learns that she has control and she breaks up with Harold and finds a new man. By the end June goes to China to meet her sisters and tell them of their moms passing and reconnect. The American Dream the perspective of an Asian immigrant is that of wanting their decedents to learn from their mistakes in order to not repeat them. The way that Tan conveys this is through her characters like Rose and her mother An-mei. Through their story Rose is dealing with her divorce and how her husband is getting the better deal, and An-mei recalls about what her mother had done for her. When An-mei does this she remembered that back in â€Å"China†¦ They could not speak up. They could not run away†¦ But not they can do something else† (p241) allowing her to teach Rose that she can do something instead of just letting it happen, something that was not done back then in China but now can happen. The lessons that the mothers teach their daughters help them so much even though they aren’t able to see it at first. Lena had been inShow MoreRelatedAnalysis Of Amy Tans The Joy Luck Club1250 Words   |  5 PagesThe Joy Luck Club is Amy Tan’s first novel that is a tribute to several generations and different cultural connections. Tan has written: â€Å"To my mother / and the memory of her other / You asked me once / what I would remember. / This, and much more.† The Joy Luck Club is set primarily in modern- day San Francisco’s popular Chinatown, but much of the book occu rs in flashbacks of the mothers’ lives in China. While and after reading this book, you can ask yourself many questions that could spark up anRead More The Complexity of Mother and Daughter Relationships in Amy Tan’s Joy Luck Club1316 Words   |  6 PagesThe Complexity of Mother and Daughter Relationships in Amy Tan’s Joy Luck Club   Ã‚  Ã‚   Since the beginning of time the mother and daughter relationship has been complex.   The book The Joy Luck Club by Amy Tan is a great example of the mother and daughter relationship.   In the book Amy Tan writes about four women who migrate to America from China.   All of the women were in search of a better life since the lives they had in China were not what they wanted for themselves.   Even though all of the womenRead MoreAnalysis Of Two Kinds By Amy Tan1567 Words   |  7 PagesOne of the most complex relationships is that of a mother and daughter. Amy Tan is an author who writes about her life growing up as an Asian-American in Chinatown. Her novel The Joy Luck Club is a series of short stories about Chinese mothers and their assimilated daughters. One of these stories is â€Å"Two Kinds,† which looks into the life of Jing-Mei Woo and her struggle to gain a sense of self. Some key themes in The Joy Luck Club are the generational and intercultural di fferences among Chinese-AmericanRead MoreAnalysis Of The Article Your Mother Is Your Bones About The Joy Luck Club 1125 Words   |  5 PagesCritical Responses to the Novel Orville Schell wrote the article â€Å"Your Mother is in Your Bones† about The Joy Luck Club. Schell starts out by giving some historical background information on China, about those emigrating in order to escape Communism and how Asian immigrants didn’t fit in America as easily as Europeans did. He also talks about Chinatowns and other struggles immigrants faced. He talks about the strange phenomena where Chinese-Americans were bound to China by heritage, but they hadRead More Mother and Daughter Similarities in Amy Tan’s The Joy Luck Club1955 Words   |  8 PagesMother and Daughter Similarities in Amy Tan’s The Joy Luck Club â€Å"Here is how I came to love my mother.   How I saw her my own true nature.   What was beneath my skin.   Inside my bones.† (Tan 40)   Ã‚  Ã‚   The complexitities of any mother-daughter relationship go much deeper then just their physical features that resemble one another.   In Amy Tan’s novel The Joy Luck Club, the stories of eight Chinese women are told.   Together this group of women forms four sets of mother and daughter pairs. TheRead More Power of the Mother and Daughter Relationship Amy Tan’s Joy Luck Club1482 Words   |  6 PagesPower of the Mother and Daughter Relationship Amy Tan’s Joy Luck Club In the novel, The Joy Luck Club, the author, Amy Tan, intricately weaves together the roles and experiences of Chinese mothers with their American born daughters. During a time of war, the mothers flee from China to America, leaving behind a past filled with secrets that unravel as their daughters mature. While sharing their difficulties, these mothers must be able to teach Chinese beliefs and customs to their daughters inRead MoreThe Eight Heroes in The Joy Luck Club by Amy Tan703 Words   |  3 PagesIn the novel The Joy Luck Club by Amy Tan, four Chinese mother-daughter pairs, each with her own unique story, have deep connections with each other. At the beginning of the novel they each seem like ordinary women, but as the novel progresses, it becomes clear that these women are more than just mothers, daughters, or wives; they can also be considered heroes according to Joseph Campbell. Joseph Campbell says a hero is someone who undergoes a departure, where the person is confronted with a problemRead MoreCritical Analysis of Mother Tongue Essay907 Words   |  4 PagesBeverly Williamson English 111 September 21st, 2012 Critical Analysis Essay I have chosen â€Å"Mother Tongue† for the subject of my essay. I chose this essay because Amy Tan has a unique writing style which has tone that is clear and identifiable. Tan makes her arguments in a way that is easily understood. While her tone is sometimes humorous and captivating, it still clarifies some serious issues. These qualities among others leave Tan’s work to be desired by almost any reader because her tone andRead MoreAnalysis Of Amy Tan s The Joy Luck Club, Homer s Odyssey1480 Words   |  6 PagesElbert Hubbard once said â€Å"Our desires always disappoint us; for though we meet with something that. In Amy Tan’s The Joy Luck Club, Homer’s The Odyssey translated by Robert Fagles, and Sherman Alexie’s The Absolutely True Diary of a Part Time Indian, hope and expectation illustrate the thin line between success and utter destruction in which hope and expectation are found. Characters such as Junior, and Penelope have begun to master the art of hope, while characters such as June have people aroundRead MoreMother Tongue1199 Words   |  5 PagesRhetorical Analysis of â€Å"Mother Tongue† written by Amy Tan â€Å"So easy to read†(p.4). Amy Tan ends her essay, â€Å"Mother Tongue† with this short and even grammatically wrong sentence. She tells us this mother’s brief review is a proof of success of her writing. Why does she think that easiness is an essence of her writing? She suggests answers to this question by her essay. In her essay, Amy Tan effectively convinces her readers that â€Å"broken English† is not an inferior language, but just

Scavenger Hunt - 1092 Words

University of Phoenix Material Center for Writing Excellence Scavenger Hunt For each of the questions below you should look at both the Center for Writing Excellence and the University of Phoenix Writing and Style Guidelines. Submit your responses to the following questions: (HINT: Refer to the Reference and Citation Examples documdented in the Tutorials and Guides section, as well as the Sample Paper and the Library link.) 1. If more than one author is listed, must all authors be listed in the citation? Yes 1. Is the author’s full name used in the References page entry? No 2. If no year is listed for an in-text citation, what should be listed? (n.d.) 3. What is the minimum information needed for an†¦show more content†¦| | |Fit to Window |Stretches your paper to fit the viewing area. Depending on your computer’s | | | |screen settings, this sometimes makes things easier to see. | | |Normal |Switches to the Normal view. | | |Print Layout |Switches to the Print Layout view. | |Insert |Page Break |Adds a page break to your paper at the point where your cursor is. | | |Page Number |Inserts a page number into your document (useful in the header). | | |Symbol |Adds symbols not available on your keyboard. Some useful examples are the em | | | |dash (—), the copyright mark ( ©), all of the accented letters you could ever | | | |want (Useful if your name is â€Å"Renà ©e†), and several fractions (â…ž). | |Format |Align Left |Left justifies the text of whichever paragraph your cursor is in. | |Show MoreRelatedScavenger Hunt922 Words   |  4 Pages16.   How many submissions are allowed for Exercises?   How many submissions are allowed for Post Tests? Two submissions are allowed for exercises and only one submission is allowed for post-tests. 17. How many points will you receive on the Scavenger Hunt if get all questions correct.   How many points will be deducted for each question missed? If all questions are correct, you receive 50 points. You lose 10 points for each incorrect answer. 18. Canvas contains practice exams and answers.   WhatRead MoreThe For The Cultural Scavenger Hunt1428 Words   |  6 PagesFor the cultural scavenger hunt, I was able to observe my doctor’s office, called Doctors Family Practice Center. It was interesting for me to notice the setting more in detail, and to observe people, pictures, and literature. Although I have been there a few times, it was helpful to notice small details. I was glad that I was able to do this project, because in the future I will observe healthcare settings more in detail. While at the doctor’s office, I noticed several pictures that were displayedRead MoreScavenger Hunt1421 Words   |  6 Pages1. ECPI is an accredited institution. Who is the accrediting body, and what does this mean for you as a student? Commission on Colleges of the Southern Association of Colleges and Schools, It means that our diplomas are real and can be used in the real world 2. What 4 academic programs or courses of study does ECPI offer? Technology, Business Criminal Justice, Health Science, and Culinary Arts 3. Who are the department heads for each program (for days and nights it’s the same Dept. HeadsRead MoreEssay on Scavenger Hunt1183 Words   |  5 Pagesquestion in your own words (do not copy and paste). Provide the page number on which the information is found. Save the document as first name, last initial_scavengerhunt. Example: CrystalE_Scavengerhunt. If you have questions, please ask. Scavenger Hunt Questions University 1. Who is the accrediting body for ECPI? ECPI University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (SACSCOC). Specifically, The Health Science/Medical AssistingRead MoreImplementing A Debt Education Program1310 Words   |  6 PagesCashCourse ® is that they offer scavenger hunts. Student life could promote the scavenger hunt and assist with the execution of the events. The goal is to help students become familiar with the program throughout each semester. Towards the last three months of each semester, we will have an event to test the student’s skills and knowledge they acquired through the activities. The Scavenger hunts consist of three online challenges. The student who can complete the scavenger hunt in the least amount of timeRead MoreA Study On The Scavenger Hunt Activity844 Words   |  4 PagesThe appellation given to me is â€Å"Donald William Chang† but please call me Dach for short!†¨Ã¢â‚¬ ¨My intended area of study for business would b e in entrepreneurship, e-commerce, leadership, and business law, ethics, policy, strategy, society. †¨The Scavenger Hunt activity gave me a hands-on opportunity to navigate the online campus in order to locate and remember where important learning and informational resources were located. It also demonstrated to me how the process could actually be fun and engagingRead MoreCareer Scavenger Hunt Essay1755 Words   |  8 Pagesï » ¿Career Scavenger Hunt Instructions Part I: NCDA Scavenger Hunt 1. What is the relationship of the NCDA to the American Counseling Association? The relationship of the NCDA to the American Counseling Association is that the â€Å"NCDA is a founding division of the American Counseling Association and collaborates with the ACA to jointly represent the interest of counselors in congress and in the national legislative process† (NCDA, 2015). 2. What is the purpose of the NCDA? The purpose of the NCDA isRead MoreCivil War Scavenger hunt1004 Words   |  5 Pagesï » ¿Title: The American Civil War Review Scavenger Hunt Use the underlined sites to find the answers to the questions. (Place your cursor before the Question mark and type your question. Highlight a word or words and link to the web site Where the answer is located.) 1. Who was the president of the Confederate States of America? Jefferson Davis 2. Clara Barton became the first president of the American Red Cross. 3. President Abraham Lincoln was assassinated on April 14, 1865 in WashingtonRead MoreUNV501 Online Scavenger Hunt Essay900 Words   |  4 Pagesï » ¿ Online Learning Environment Scavenger Hunt Introduction Learning how to navigate the online classroom environment is essential to your academic success. GCU’s Learning Management System (LMS) LoudCloud has many resources to help you become a successful graduate student. Directions View the LoudCloud Walk to Class Tutorial as well as search LoudCloud to find answers to the questions below. You should complete the guide while navigating the LoudCloud environment. Part A: Answer each promptRead MoreInft Scavenger Hunt Quiz Essay709 Words   |  3 PagesClassroom Scavenger Hunt/Quiz Instructions Complete this worksheet by responding to the following the tasks listed below and providing answers to the questions. You may choose to print this worksheet for easier access. If you instead type out your answers onto this document, be sure to electronically save your work. Once you have completed this worksheet, open the INFT 101 Module/Week 1 Assignments folder and review the assignment instructions for completing the Classroom Scavenger Hunt Quiz. You

Strategic Management Hospitality Industry

Question: Discuss about the Strategic Management for Hospitality Industry. Answer: Introduction: Strategic management in hospitality industry requires creating and implementing the goals which are focused on this particular industry to improve the status of an organization. The strategies are created by the management board on behalf of the owners after considering the available resources in the organization. While creating the strategies for an organization, the management has to keep in mind the competitors strategies. Strategic management provides the ways of using the available resources efficiently to ensure low cost and an efficient production process for the company. Strategic management is an inconstant process where any change in the environment where the organization is operating will result in a change in the strategies of the organization. Strategic management works on the business model of an organization to create competitive advantage in the industry. In the year 2005, the Langham Hospitality Group acquired the property in Queensland, New Zealand, where the hotel stands now. It had focused on the Victorian grand tradition and elegance while refurbishing the rooms. The company faces competition from strong Internet brands like Wotif.com and others. There are also traditional hotels present in the same area, but the excellence in providing service is what keeps the organization ahead of its competitors. Customer satisfaction, one of the main requirements in this industry is properly adjusted in every strategic management sessions in The Langham Auckland. The fundamental purpose of the hotel is to provide accommodation to the clients. It also provides other services like a fitness center, restaurant, spa, entertainment, conference facilities, and spa. This report shows the internal and external situations of the organization. It points out the scopes of improvement with proper measurements. It incorporates the strategies which can he lp the organization in improving the quality of their services (Langham, 2016). Internal audit: To understand the internal situation of The Langham Auckland a SWOT analysis is required which will reveal the organization's strengths, weaknesses, opportunities, and threats in the hospitality industry. SWOT analysis: Strengths Excellent service Experienced employees Heritage of Victorian grand tradition Variety of products and services Huge investment capacity Reputation Wifi enabled buildings More than four hundred rooms Weaknesses Old strategies for the market Lack of new skillful employees Rising labor cost and another cost of production Low-profit margins.' Lack of sales channels Huge maintenance cost Less appealing to the young generation Government intervention Low-level security Opportunities Rapid growth in the tourism sector Increasing demand for hotels due to sports events Destination preference of European tourists changed for New Zealand Increased rate of travel for business Unavailability of top quality hotels Technological improvements Diversity in related services Vintage decorations and other added values to the services being provided Extending booking options Free use of social media Threats Harmful contents being posted in social media Increasing number of cheap hotels Young generation avoiding vintage decorations Old strategies to encounter present day issues Poaching staffs Increasing competition Change in government policies Emerging online hotel industry PESTEL analysis: PESTEL analysis is used by the strategic management officials to analyze the external market environment. As stated by Yksel, (2012), it highlights the factors which affect the organization. The factors are broadly incorporated under the categories Political, Economic, Social, Technological, Environmental, and Legal. The Langham Auckland is currently operating in Auckland, New Zealand (Auckland, 2016). The following PESTEL analysis will show the environment where the hotel is operating. Political: As stated by Becken et al., (2013), the political scenario of New Zealand is more or less stable. It gives the hospitality industry in the country an extra boost. The corruption level in the politics of the country is low due to transparency and the small size of the country. , Kate Simcock, the Greenpeace Climate and Energy Campaigner said, despite being one of the first countries in the world to ratify the agreement, the New Zealand Government doesnt yet have a plan for how it will curb climate emissions domestically. This puts the otherwise stable political country New Zealand in a tough situation. The regulation and taxation policies by the government have the potential to make the business environment-friendly to The Langham Auckland. Economic: The country has steered out of the depression which was caused by the Global Financial Crisis of 2007. The country is facing boom now, which means the scope of the hotel in the industry is high. According to Yusof and Amalina, (2014), the impact of globalization has been positive on the countrys economy. It brings more tourists from the international market. The labor cost or the wage is reasonable in the country, and it holds promise for more employment in the future as the economy move towards the boom. The factors of production in this country come at a reasonable price. Due to the global operations of the organization, it has a great parameter of comparing input prices of New Zealand. Social: Population growth in New Zealand is increasing at a constant rate. The political leaders with the help of the citizen have reduced gender and ethnic diversity. This promises a better workplace environment in the country. Health situation is improving rapidly in the country with an increasing literacy rate. This phenomenon incorporates all the cultures present in the country. As stated by Campbell and Ma, (2015), the digital disparity in the society is yet to overcome the high hurdles. More literacy rate, especially in the tribal areas, will ensure more skilled labors. According to the tourism and travel board of the country, there has been a significant increase in city tours. It presents an enormous scope for The Langham Auckland in New Zealands market. This will increase social welfare and reduce economic disparity in the country. Technological: As stated by Tse, (2014), the research and development activity in the country has increased since the nation came out of the Global Financial Crisis. The Multi-National Corporations operating in the markets of New Zealand has contributed significantly in this regard. The government has also taken significant steps to increase the research and development activity in the country. The impact of emerging technologies might hold a rough patch for The Langham Auckland, but the technology transfer by the Langham Hospitality Group can help the grand hotel in adopting the market challenges present in the economy. Environmental: According to Brunton et al., (2015), the climate change issues are considered as a threat in the country. New rules and regulations in the country are created to protect the environment. Those businesses are getting a license which will follow the emission regulations. This will decrease the impact on the environmental health of New Zealand. According to Rachet, (2014), the general health will get better due to this giving the organizations operating in the country a healthy workers domain. The pollution control board gives guidelines to the organizations production process and products and services. The Langham Hospitality Group has spent a lot of environmental issues which put the organization in an advantageous position the industry. Legal: The consumer law in the country helps The Langham Auckland to create its ethical guidelines. The employee law creates a better working environment for the employees. Both of these together help the staffs to serve better. As stated by Bargiela and Nickerson, (2014), the health and safety law is there to ensure a better service. The regulatory board of the hospitality industry determines the service quality of the organizations. It also determines the degree of competition in the market. The legal environment in New Zealand is favorable for the grand hotels like The Langham Auckland. Gap analysis of The Langham Auckland: According to Williamson et al., (2012), the purpose of a Gap analysis is to see the difference between the things an organization has achieved using some resources and the things that it should have achieved using the same resources. It shows the gap between actual performance and potential performance of a country. If the actual performance is lower than the possible performance, it will show the inefficiency in the organization's production process. The gaps considered in the case of The Langham Auckland are given as follows: Gap 1: It shows the general incompatibility between the organizations management and its clients. It happens for not understanding the real expectations of the visitors. According to Buhalis and Crotts, (2013), due to wrong interpretation of clients expectation, this gap gets created. The customers complaints and failure in understanding them by various levels of organizational management are responsible for this gap. Gap 2: As stated by Choudhury and McIntosh, (2013), this gap gets created in the process of realization. The Langham Auckland, even knowing the clients demands failing to satisfy them creates this gap. The proper reasons behind this kind of gap are as follows: Bad service design: Unclear service design Bad and faulty service design New service developed unsystematically Lacking the standard that clients want: Failure in defining the level of service according to clients wish Procedural management lacking the focus on the demands of clients Goals of service quality not being met by the management Lacking good quality service ambiance: Failure in creating values according to the needs of the clients Failure of the service ambiance to meet the demands of the clients Lack of innovation in creating the ambiance Gap 3: According to Lam, Ho and Law, (2015), this kind of gap arises when the available resources are not enough to meet the clients demands. The management over sighting the needs of the clients causes this gap. The reasons can be pointed out as: Oversight by the Human Resource: Creation of bad reputation Friction in the clients and managements interests Weak method of evaluating customers' preferences Deficiency in high quality teamwork Inadequate interaction between the management and customers: Clients failing to recognize their role and engagement in the service process Clients creating negative reputation among themselves Difficulties with servicing representatives: Frictions regarding objects and accomplishments Quality and consistency controlling problems Frictions regarding administration and authorities Poorly accorded presentation and demand: Failing to modify the demanding limits Weak selection of clients Disproportionately relying upon the price while adjusting the demand Gap 4: Miscommunication between the management and the staffs due to various reasons might result in earning a bad name in the industry. The reason behind this gap are: Lack of creating an integrated communication system: Customizing every outer transmission independently Not keeping interactive marketing in the plan of communication Lacking a developed program of internal marketing Ineffective administration of clients anticipations: Failing to manage client anticipations through all communication forms Clients are not instructed sufficiently Absurd agreements in marketing pursuits for personal benefits Low horizontal communication level: Miscommunication between people handling campaigns and people handling the operation Inadequate communication between people accountable for retail and people engaged in operations A same organizations different branches having different beliefs According to Hall and Rusher, (2013), any one of these four gaps or all of them might occur in the organization, which will lead to the 5th gap (Gap 5) which is also known as the "gap of clients." It results in creating a difference between the expectations of the customers and the service they were provided. From the Gap analysis done above for The Langham Auckland, several options can be developed to make a strategic change in the organization, the major one being concerned with miscommunication. Creating a better communication system for the organization: Miscommunication is the 4th gap. According to Mok, Sparks and Kadampully, (2013), it has more potential of ruining an organization. The first three gaps are easier to overcome than the gap of miscommunication. Hence, it is a must for the organization to create a better communication system. The desired outcomes of creating a better communication are as follows: Better customer service: A better communication process has the potential of removing Gap 1, Gap 2, and Gap 3 alone, which are related to serving the customers. As stated by Thill, Bove and Chatterjee, (2013), with better communication system within the staffs of The Langham Auckland the differences between the services promised and provided will decrease. As all the employees of the organization will have a clear picture of what they are providing the clients, they will be able to put their effort in the right way. Communication with the clients will also get better because of this improvement in communication. The issues which were created by miscommunication between the management and clients will reduce due to this measurement, creating a better place for the clients. Clear recognition of the directions from administrators among the employees: According to Kernbach, Eppler and Bresciani, (2015), with a clear communication system the direction coming from the authorities will be thoroughly carried by the staff members. The plans created by the upper managements will properly executed by all employees with the help of a better communication system. The betterment of communication is needed in both ways. There are several issues that can be observed by the staff members which are not noticeable for the senior management. With a clear communication system which works both ways, these issues can be addressed properly. This will add to the value of the service being provided by The Langham Auckland. To achieve a better communication system and implementing the required changes the management has to take some actions. This will require some resources which will allow the actions to improve the communication in The Langham Auckland. Required actions: The organization has to use multiple channels for communication. Using only one channel might result in failure in successfully reaching a message as different employees respond to different channels. According to Argenti, (2015), the management has to determine which person requires which channel of communication. The message has to be delivered in a consistent way; otherwise it will get distorted on the way to the receiver of the message. Thus, the need for consistent communications is very important. The organization has to make sure that every employee of The Langham Auckland goes through a training process where identifying different situations and reporting them is being discussed thoroughly. Creating a regular horizontal communication chain is required. It will make the staffs familiar with the dos and donts in the communication system. According to Poulston and Jenkins, (2013), a feedback process is required with the communication system. Feedbacks will help the organization' s communication process get more accurate and efficient. Required resources: Developing communication strategies: Developing communication strategies will help the organization reach its communication goals. Using better technologies: the existing technology being used for communication can either be updated or replaced by new technology to get a better quality of communication. The Human Resource Management can include more skilled personnel who can improve the quality of the communication process prevailing in The Langham Auckland. Regular training with improving technologies is required in order to ensure a better handling of the communication system. The resources needed for creating a better communication in the organization; the organization has to hire personnel who are specialized in this domain. According to Markey and Knudsen, (2014), this will ensure high quality of information mobility. Milestones: Activity Week 1-2 Week 3-4 Week 5-6 Week 7-8 Week 9-10 Identifying the effective communication processes Choosing the appropriate communication process for The Langham Auckland Selecting personnel fitting the chosen communication process Acquiring required technology using the resources available Installing the communication system Regular training for a specific period to create top quality information mobility Table 1: Gantt-chart for creating a better communication system. Source: As created by the author. The figure above shows the milestones that the organization has to cover in order to create a better communication system in The Langham Auckland. Success measurements: To measure the success of implementing better communication system, this following table has to be followed by The Langham Auckland (Lacey, 2013). Goals Measure of success Dialogue creation Clear business communication between the sender and the receiver of the message. Teamwork and communication Effective communication is achieved by the team. No one is lagging behind. Credibility of the information The information gathered by internal and external communication are trustworthy and reflects positivity. Quick delivery of emergency information In the cases of urgency, messages are delivered and received quickly as required. Table 2: Measures of success for The Langham Aucklands better communication. Source: As created by the author. Conclusion: The Langham Auckland is dealing with that part of the industry which has been revolutionized by the internet facilities. The services provided by the restaurant are no more unique as the competition in the market is rising rapidly. The quality of the services is differentiating The Langham Auckland from its rivals. There are several places where the hotel can add more value to the services provided to the customer. The report shows that The Langham Auckland can improve the five gaps in order to improve the quality of their services. The gap which demands priority is communication. The communication process of the hotel can be changed into a better and updated process. It will make the workers more efficient and ease conversations with the customers. It will take The Langham Auckland ten weeks to complete the whole transformation process. This transformation in the system also requires training for the employees to get used to. The technology which will be adopted by the hotel can come from the research and development wing of The Langham hospitality group. Using social media properly to address the young generation will also increase the market demand for the services provided by The Langham Auckland. References: Argenti, P. A. (2015). Corporate communication. McGraw-Hill Higher Education. Bargiela-Chiappini, F., Nickerson, C. R. (2014). Writing business: Genres, media and discourses. Routledge. Becken, S., Rajan, R., Moore, S., Watt, M., McLennan, C. L. (2013). White paper on tourism and water. Brunton, M., Kankaanranta, A., Louhiala-Salminen, L., Jeffrey, L. (2015). Are Strategic Communication Management Competencies and Personal Attributes Global? A Case Study of Practice in Finland and New Zealand. International Journal of Business Communication, 2329488415608846. Buhalis, D., Crotts, J. (2013). Global alliances in tourism and hospitality management. Routledge. Campbell, C., Ma, J. J. (Eds.). (2015). Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing: Proceedings of the 2013 World Marketing Congress. Springer. Choudhury, N., McIntosh, A. (2013). Retaining students as employees: Owner operated small hospitality businesses in a university town in New Zealand. International Journal of Hospitality Management, 32, 261-269. Hall, C. M., Rusher, K. (2013). Risky lifestyles? Entrepreneurial characteristics of the New Zealand bed and breakfast sector. Small Firms in Tourism, 83. Kernbach, S., Eppler, M. J., Bresciani, S. (2015). The Use of Visualization in the Communication of Business Strategies An Experimental Evaluation. International Journal of Business Communication, 52(2), 164-187. Lacey, C. A. (2013). Barbara Leigh Smith Bodichon and the Langham Place Group. Routledge. Lam, C., Ho, G. K., Law, R. (2015). How can Asian hotel companies remain internationally competitive?. International Journal of Contemporary Hospitality Management, 27(5), 827-852. Langham Hospitality Group, (2016). Langham Hospitality Group | Luxury Hotels and Resorts Worldwide. Langhamhospitalitygroup.com. Retrieved 5 November 2016, from https://www.langhamhospitalitygroup.com/ Markey, R., Knudsen, H. (2014). Employee participation and quality of work environment: Denmark and New Zealand. International Journal of Comparative Labour Law and Industrial Relations, 30(1), 105-126. Mok, C., Sparks, B., Kadampully, J. (2013). Service quality management in hospitality, tourism, and leisure. Routledge. Poulston, J., Jenkins, A. (2013). The persistent paradigm: Older worker stereotypes in the New Zealand hotel industry. Journal of Human Resources in Hospitality Tourism, 12(1), 1-25. Rachet, B. (2014). PESTEL analysis and Porters Five Forces For Innocent Drinks Company. Docs. school Publications. The Langham, Auckland,. (2016). Auckland Luxury Hotel | The Langham, Auckland. Langhamhotels.com. Retrieved 5 November 2016, from https://www.langhamhotels.com/en/the-langham/auckland/ Thill, J. V., Bove, C. L., Chatterjee, R. B. (2013). Excellence in business communication. K. Subramanian (Ed.). Pearson. Tse, T. (2014). The making of an international hotel brand: a case study of the Langham. Journal of hospitality tourism cases. Williamson, D., Harris, C., Matthews, S., Parker, J. (2012, March). Golden opportunities? A decade of exit interviews and turnover in the New Zealand hotel industry. In CAUTHE 2012: The new golden age of tourism and hospitality; Book 2; Proceedings of the 22nd Annual Conference (p. 675). La Trobe University. Yksel, I. (2012). Developing a multi-criteria decision making model for PESTEL analysis. International Journal of Business and Management, 7(24), 52. Yusof, M., Amalina, N. (2014). Customers' expectations of hotel green marketing: a New Zealand quantitative study.

The Great Gatsby Essays (1714 words) - The Great Gatsby,

The Great Gatsby Life, like The great Gatsby Imagine that you live in the nineteen twenties, and that you are a very wealthy man that lives by himself in a manchine, on a lake and who throws parties every weekend. This is just the beginning of how to explain the way Jay Gatsby lived his life. This novel, by F. Scott, Fitzgerald is one that is very deep in thought. Fitzgerald releases little clues along the way of the novel that will be crusual to understand the ending. For instance, he makes the blue coupe a very important clue, as well as the Dr. T. J. Eckleburg eyes on the billboard that Mr. Wilson (the gas station attendant ) refers to as the eyes of god. There are also other little things that relate to the reason of gatsby's death. The main character's of this novel each have their part to do with the ending, Nick Caraway is probably the main character of this novel, as he comes down from New Jersey to new York to visit his cousin Daisy, who is married to Tom Buchannan. These are some of the incidents that are included in the novel as you will read further I will relate some issues of the novel, as well as other critics have included their views on The Great Gatsby. F. Scott, Fitsgerald was an American short story writer and novelist famous for his depictions of the Jazz Age(the 1920's), his most brilliant novel work being The Great Gatsby(1925). He was born in St. Paul, Minnesota on sept. 24, 1896 and died in Hollywood, California on December 21, 1940. His private life, with his wife, Zelda, in both America and France, became almost as celebrated as his novels. Fitsgerald was the only son of an aristocrat father, who was the author of the star spangle banner. Fitzgerald spent most of time with his wife, latter in their relationship they moved to france where he began to write his most brilliant novel, The Great Gatsby. All of his divided nature is in this novel, the native midwestener afir with the possibilities of every Americans dream in OLSON 2 it's hero, Jay Gatsby, and the compassionate princeton gentlemen in it's narrator, Nick Carraway. The Great Gatsby is the most profoundly American novel of it's time (Houghton). Fitzgerald had an intensely romantic imagination, what he once called ?a heightened sensitivity to the promises of life,? and he rushed into experience determined to realize those promises. Latter on in Fitzgeralds life, he started to drink very heavily and became very unhappy. In 1930 his wife had a mental breakdown and in 1932 another, from which she never recovered. With it's failure and his despair over Zelda, Fitzgerald was close to becoming an incurable alcoholic. He surpassed becoming an alcoholic though, and moved out west to become a Hollywood screenwriter were he met his new wife Sheilah Graham, but he never forgot about Zelda and his daughter Scotti. (Johnson, 384). The Great Gatsby is an excellent review on how fitzgerald preceived his life to be, in the same sense that he also was very wealthy. Gatsby, in this novel is the mistiries wealthy man that lives in the big house across the lake from Tom and Daisy Buchanann. There would always be some type of party going on at his house, but for some reason he never attended to them, he would always watch from his window. Nick Caraway is Daisy's cousin who comes to visit, Nick needs a place to stay, so he finds an ad for a guest cottage that Mr. Jay Gatsby owns. After Nick has moved in Jay and Nick become pretty close friends. Jordan has always wondered who The Great Gatsby was, so she uses Nick to find out more about him. As the story goes on, there are some odd things that Fitsgerald relates to the story as important things. These important things make you really think about what it means to the story. The Automobile in The Great Gatsby is a very big topic for the conclution of the story. What we have in The Great Gatsby is a creative manipulation of the automobile as symbol and image to accomplish a variety of ends (O'Meara, 74). O'Meara goes on to say that when Fitzgerald accentuates mechanism and minimizes aesthetics, he depersonalizes vehicles and underscores the OLSON 3 behavior of their drivers. The existing criticism on automobiles in The Great Gatsby usually centers on one or